WHO WE ARE

Dispatch Healthcare International Logistics (DHI-Logistics) is a dynamic and innovative healthcare logistics company that specializes in providing supply chain services, procurement outsourcing, logistic services, warehouse services and inventory management services. We also have specialized fleets for the last mile distribution and long distance haulage of medical equipment, pharmaceuticals (including cold and non-cold chain commodities), laboratory commodities, and consumables. Additionally, we offer vehicle rental services for health-related projects and provide comprehensive supply chain management solutions across the country.

Our company stands out by offering a combination of owned vehicles, IT innovative solutions, strategic partnerships, and 3PL and 4PL service offerings. This allows us to deliver tailor-made, reliable, and cost-effective solutions to our diverse range of clients. Our commitment to excellent service, quick decision making, and first-hand knowledge of the industry enables us to meet and exceed our customers’ expectations.

DHI-Logistics has experienced significant growth over time, and our current size is a result of our integrity, drive to provide innovative solutions, and our ability to integrate different elements within the supply chain. We have successfully navigated the diverse cultures and regions within Nigeria, making our operations efficient and effective.

Integrity, innovation and integration remain the core principles driving our operations at DHI Logistics.

Brief History

Dispatch for Healthcare Initiative was initially registered with the Corporate Affairs Commission on November 9, 2018. However, the company later underwent a name change and re-registration. On June 29, 2022, it was re-registered with the Corporate Affairs Commission as Dispatch Healthcare International Logistics Ltd.

Our Mission

Our mission at Dispatch Healthcare International Logistics is to move health forward by providing exceptional healthcare logistics services. We are committed to promoting total quality management and continuously investing in service expansions to maintain our success. Our goal is to be at the forefront of logistics healthcare, prioritizing safety and environmental policies throughout our organization. We aim to deliver the best customer service experience in our profession and strive to develop and maintain a first-class infrastructure that ensures employee satisfaction. By prioritizing employee satisfaction and customer loyalty, we drive sustained profit growth and create improved company value.

Our Vision

Our vision is to ensure that healthcare commodities reach everyone, regardless of the challenges posed by distance and a bad road network. We envision a future where reliable and efficient healthcare logistics solutions are accessible to all, overcoming geographical barriers and ensuring timely delivery of vital medical supplies. By leveraging our expertise and innovative approaches, we aim to contribute to improved healthcare access and outcomes for communities across the country. We aspire to be recognized as a trusted leader in the healthcare logistics industry, making a positive impact on the lives of individuals and the healthcare system as a whole.

Our Core Values

Integrity: At Dispatch Healthcare International Logistics, we uphold the highest standards of integrity. We believe that success may come and go, but integrity is enduring. We are committed to doing the right thing at all times and in all circumstances, even when no one is watching. We have the courage to make ethical decisions, regardless of the potential consequences. Our reputation for integrity is built over years, and we are dedicated to preserving it. We never engage in actions that could damage the company’s integrity.

 

Innovation: We embrace the power of innovation at Dispatch Healthcare International Logistics. Innovation is the process of transforming ideas and inventions into valuable services that address specific needs. It involves applying information, imagination, and initiative to create greater value from available resources. We strive to be innovative in our approach, constantly seeking new ideas and solutions to enhance our services and meet the evolving needs of our customers. Innovation is a driving force within our organization, propelling us forward and ensuring we stay at the forefront of our industry.

Health, Safety and Environment Policy:

At DHI-Logistics, we prioritize health, safety, and environmental (HSE) considerations throughout our organization. We firmly commit to respecting and promoting safety awareness and accident prevention without reservation. This commitment goes beyond mere compliance with Federal, State, and LGA/Municipal requirements; we also adhere to the standards and requirements specific to the industries we serve.

Safety is a shared commitment at DHI-Logistics. Every member of our company has a required responsibility to participate in the prevention of personal injury and property damage during our operations. We encourage active involvement and cooperation from all company personnel in this regard, both within our organization and in collaboration with our clients and partners.

Furthermore, we acknowledge our responsibility to protect the environment. We are dedicated to implementing environmentally friendly practices and reducing our ecological footprint. By incorporating sustainable approaches into our operations, we strive to minimize any potential adverse impacts on the environment.

 

Fraud and Bribery Policy:

At DHI-Logistics, we maintain a strong commitment to conducting our business with the utmost integrity and ethical standards. Our Fraud and Bribery Policy is summarized as follows:

  • Fraud Prevention
  • Bribery Prevention
  • Compliance and Training
  • Reporting and Whistleblowing

By adhering to this Fraud and Bribery Policy, we ensure the protection of our reputation, maintain the trust of our stakeholders, and uphold the highest standards of ethical conduct in our healthcare logistic operations.